True Beauty, Real Impact

A portion of every True Locks purchase helps support orphans and vulnerable women and children around the world. You’re not just caring for your crown and beauty — you’re restoring hope to others.

NOURISH FROM THE INSIDE OUT

Supports hair, skin nails, and overall wellness

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Frequently Asked Questions

When will my order ship?

Orders are typically processed within 2–3 business days. You’ll receive a tracking number as soon as your order is on the way.

Do you accept returns or exchanges?

Due to the nature of our products, all sales are final. If your item arrives damaged or incorrect, please contact us within 7 days of delivery and we’ll make it right.

Do your products work for all hair types?

Yes! Our Crown Collection is especially formulated for textured, curly, and coily hair, but can benefit all hair types that need moisture and nourishment.

Are your products safe for children?

Our haircare formulas use gentle ingredients, but we recommend doing a patch test first. Always supervise use with children and consult your pediatrician if needed.

What size should I order for my t-shirt?

T-shirts are true to size. For a looser fit, we recommend sizing up. A full size guide is available on the product page.

Do you ship internationally?

At this time, we only ship within the United States. We hope to expand soon.

How can I track my order?

You’ll receive an email with tracking details once your package ships. You can also use the tracking page on our website.

Can I cancel or change my order after placing it?

Orders begin processing quickly, so we can’t guarantee changes or cancellations. Please contact us right away if you need help.